Call for Papers: IRFC special issue on Consumer Protection in Insuranc…

Call for Papers: The International Review of Financial Consumers (IRFC), established in 2016 by the International Academy of Financial Consumers (IAFICO) to publish studies on financial consumers for a global audience, solicits papers for a Special Issue on Consumer Protection in Insurance Markets. The expansion of insurance into developing markets via microinsurance and mobile apps, the increasing use of Insurtech and AI, concerns about insurance gaps and emerging risks are changing the landscape for insurance consumer protections. The potential scope for protections is broad including contractual language, advertising and sales behaviors, pricing, policy cancellations and renewals, claim payments and denials – and protection mechanisms may include government regulations, education, service provision, legal principles, and corporate ESG practices. Research considering the effects and effectiveness of consumer protection regulations, responses of consumers or producers to regulations, comparing consumer protection approaches across countries, or addressing consumer protection gaps in insurance markets are all within the scope of this Special Issue. Research questions and implications should be addressed from consumers' point of view.

• 이전글
• 다음글

• 목록